How long do orders take to ship?
Orders are dropped off at our local shipping depot three times a week.
- Most orders are packed within 1-2 business days
- Most orders are typically collected within 3-5 business days. We usually are much faster than that, but just be aware that there is usually a slight delay from packing to collection by a shipping partner
If you place an order on a weekend, it will ship on the next business day, except for Tuesday/Wednesday, when orders are packed.
Who do you ship with?
AusPost is our courier of choice for both domestic and international delivery. For international orders, we will be using Australia Post International as our default method.
AusPost delivery time frame:
- Domestic Standard: 3-5 days
- Domestic Express: 1-3 days
- International Standard: 2-3 weeks
- International Express: 1-2 weeks
On some special occasions where products are shipped directly to you from China, we will use various couriers depending on your country.
US Orders
All US orders are liable for a 40% tariff. This will be collected at checkout unless stated otherwise
Can I collect my order?
Yes, we offer pick-up at Glen Iris, Victoria, Australia 3146. Please choose the pick-up option during checkout.